{"id":707,"date":"2024-12-05T11:35:41","date_gmt":"2024-12-05T11:35:41","guid":{"rendered":"https:\/\/construal.pt\/?page_id=707"},"modified":"2024-12-20T18:52:14","modified_gmt":"2024-12-20T18:52:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/construal.pt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ next_background_color=”#ffffff” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/construal.pt\/wp-content\/uploads\/2024\/12\/Covers_FAQ-1.jpg” background_position=”bottom_center” z_index=”500″ min_height=”502px” custom_padding=”212px||222px||false|false” bottom_divider_style=”asymmetric2″ bottom_divider_height=”221px” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” min_height=”223px” custom_margin=”-126px|auto|||false|false” custom_padding=”|36.7%|||false|false” custom_padding_tablet=”|15%|||false|false” custom_padding_phone=”|4%|||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Montserrat|600|||||||” text_text_color=”gcid-6051dbb2-2458-4185-a69f-475f9d415d57″ text_font_size=”35px” text_line_height=”1.2em” header_font_size=”48px” custom_margin=”||||false|false” text_font_size_tablet=”35px” text_font_size_phone=”29px” text_font_size_last_edited=”on|tablet” global_colors_info=”{%22gcid-6051dbb2-2458-4185-a69f-475f9d415d57%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93,%22gcid-heading-color%22:%91%22text_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22%93}”]Respostas r\u00e1pidas
\u00e0s suas perguntas[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”gcid-heading-color” text_font_size=”15px” text_line_height=”1.4em” header_font_size=”48px” width=”100%” max_width=”100%” max_width_tablet=”97.3%” max_width_phone=”80%” max_width_last_edited=”on|desktop” custom_padding=”|0px|||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-heading-color%22:%91%22text_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}” max_width__hover_enabled=”off|desktop”]<\/p>\n

Explore as d\u00favidas mais comuns e obtenha as informa\u00e7\u00f5es que procura sobre as nossas solu\u00e7\u00f5es e servi\u00e7os.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” min_height=”748.5px” custom_padding=”0px||64px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”50px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Montserrat|600|||||||” text_text_color=”gcid-063acaa3-6a1d-4f21-87a7-de007eb78c97″ text_font_size=”30px” text_line_height=”1.3em” header_font_size=”48px” min_height=”33px” custom_margin=”|4px|-3px|||” text_font_size_tablet=”30px” text_font_size_phone=”28px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-063acaa3-6a1d-4f21-87a7-de007eb78c97%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}”]<\/p>\n

Perguntas Frequentes<\/p>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”10px||0px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” toggle_font=”Montserrat||||||||” toggle_font_size=”16px” body_font=”Montserrat||||||||” global_colors_info=”{}”][et_pb_accordion_item title=”A Construal oferece assist\u00eancia t\u00e9cnica internacional?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Sim, a Construal presta assist\u00eancia t\u00e9cnica em diversos pa\u00edses atrav\u00e9s de uma equipa qualificada, garantindo suporte local sempre que necess\u00e1rio.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Qual \u00e9 o prazo m\u00e9dio de entrega das m\u00e1quinas?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

O prazo de entrega varia consoante o equipamento e as especifica\u00e7\u00f5es do cliente, mas geralmente situa-se entre 4 a 12 semanas.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”As m\u00e1quinas t\u00eam garantia?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Todas as m\u00e1quinas da Construal t\u00eam garantia de 12 meses, com possibilidade de extens\u00e3o mediante contrato adicional.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”\u00c9 poss\u00edvel personalizar os equipamentos?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Sim, a Construal desenvolve solu\u00e7\u00f5es personalizadas para atender \u00e0s necessidades espec\u00edficas de cada cliente.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Quais s\u00e3o os pa\u00edses onde a Construal atua?” _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

A Construal exporta para v\u00e1rios mercados, incluindo EUA, Angola, Espanha, Fran\u00e7a e Rep\u00fablica Checa, entre outros.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”A Construal tem um departamento de Investiga\u00e7\u00e3o & Desenvolvimento?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Sim.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”O que fazer quando uma m\u00e1quina da Construal tiver problemas?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

A Construal oferece suporte t\u00e9cnico r\u00e1pido e eficiente<\/span>. A maioria dos problemas pode ser diagnosticada e resolvida remotamente<\/span>. Caso necess\u00e1rio<\/span>, um t\u00e9cnico especializado ser\u00e1 enviado ao local para realizar a repara\u00e7\u00e3o<\/span>, garantindo o pleno funcionamento do equipamento<\/span>.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(255,255,255,0) 16%|rgba(255,255,255,0.87) 34%|#ffffff 50%|rgba(255,255,255,0.82) 66%|rgba(255,255,255,0) 84%” background_image=”https:\/\/construal.pt\/wp-content\/uploads\/2024\/12\/Cover_servicos2.jpg” background_position=”bottom_center” background_blend=”screen” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”29px|0px|37px|0px|false|false” background_last_edited=”on|tablet” background_enable_color_tablet=”off” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”on” background_color_gradient_stops_tablet=”rgba(255,255,255,0) 5%|rgba(255,255,255,0.69) 21%|#ffffff 50%|rgba(255,255,255,0.82) 77%|rgba(255,255,255,0) 97%” background_color_gradient_stops_phone=”rgba(255,255,255,0) 0%|rgba(255,255,255,0.61) 11%|rgba(255,255,255,0.93) 31%|rgba(255,255,255,0.94) 65%|rgba(255,255,255,0.63) 90%|rgba(255,255,255,0) 100%” background_image_phone=”https:\/\/construal.pt\/wp-content\/uploads\/2024\/12\/Cover_servicos2.jpg” background_enable_image_phone=”on” parallax_phone=”off” background_position_tablet=”top_center” background_position_phone=”bottom_center” locked=”off” global_colors_info=”{%22gcid-heading-color%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” min_height=”186.4px” custom_padding=”||3px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Montserrat|600|||||||” text_text_color=”gcid-heading-color” text_font_size=”38px” text_line_height=”1.2em” header_font_size=”48px” text_orientation=”center” width=”44%” width_tablet=”60%” width_phone=”83%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||23px|||” custom_padding=”|18px||||” text_font_size_tablet=”30px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-heading-color%22:%91%22text_text_color%22,%22text_text_color%22%93}”]<\/p>\n

Solu\u00e7\u00f5es que moldam o futuro<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/construal.pt\/contactos\/#formulario” button_text=”Entre em contacto” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”gcid-cba44d9d-9e46-4613-b61d-877cc473e847″ button_bg_color=”gcid-4f0938c2-e174-445b-8492-8d475eae0352″ button_border_width=”2px” button_border_color=”gcid-4f0938c2-e174-445b-8492-8d475eae0352″ button_border_radius=”67px” button_letter_spacing=”0px” button_font=”–et_global_heading_font||||||||” button_use_icon=”off” custom_margin=”|1px||||” hover_enabled=”0″ button_text_size_tablet=”16px” button_text_size_phone=”15px” button_text_size_last_edited=”on|phone” global_colors_info=”{%22gcid-4f0938c2-e174-445b-8492-8d475eae0352%22:%91%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22%93,%22gcid-cba44d9d-9e46-4613-b61d-877cc473e847%22:%91%22button_text_color%22,%22text_text_color%22,%22button_one_text_color%22,%22button_text_color%22%93,%22gcid-063acaa3-6a1d-4f21-87a7-de007eb78c97%22:%91%22button_one_border_color%22,%22button_one_bg_color%22,%22button_one_border_color%22,%22button_one_bg_color%22,%22button_one_border_color%22,%22button_one_bg_color%22%93}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Respostas r\u00e1pidas \u00e0s suas perguntasExplore as d\u00favidas mais comuns e obtenha as informa\u00e7\u00f5es que procura sobre as nossas solu\u00e7\u00f5es e servi\u00e7os.Perguntas FrequentesSim, a Construal presta assist\u00eancia t\u00e9cnica em diversos pa\u00edses atrav\u00e9s de uma equipa qualificada, garantindo suporte local sempre que necess\u00e1rio.O prazo de entrega varia consoante o equipamento e as especifica\u00e7\u00f5es do cliente, mas geralmente situa-se entre 4 a 12 semanas.Todas as m\u00e1quinas da Construal t\u00eam garantia de 12 meses, com possibilidade de extens\u00e3o mediante contrato adicional.Sim, a Construal desenvolve solu\u00e7\u00f5es personalizadas para atender \u00e0s necessidades espec\u00edficas de cada cliente.A Construal exporta para v\u00e1rios mercados, incluindo EUA, Angola, Espanha, Fran\u00e7a e Rep\u00fablica Checa, entre outros.Sim.A Construal oferece suporte t\u00e9cnico r\u00e1pido e eficiente. A maioria dos problemas pode ser diagnosticada e resolvida remotamente. Caso necess\u00e1rio, um t\u00e9cnico especializado ser\u00e1 enviado ao local para realizar a repara\u00e7\u00e3o, garantindo o pleno funcionamento do equipamento.Solu\u00e7\u00f5es que moldam o futuro<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-707","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Construal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/construal.pt\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Construal\" \/>\n<meta property=\"og:description\" content=\"Respostas r\u00e1pidas \u00e0s suas perguntasExplore as d\u00favidas mais comuns e obtenha as informa\u00e7\u00f5es que procura sobre as nossas solu\u00e7\u00f5es e servi\u00e7os.Perguntas FrequentesSim, a Construal presta assist\u00eancia t\u00e9cnica em diversos pa\u00edses atrav\u00e9s de uma equipa qualificada, garantindo suporte local sempre que necess\u00e1rio.O prazo de entrega varia consoante o equipamento e as especifica\u00e7\u00f5es do cliente, mas geralmente situa-se entre 4 a 12 semanas.Todas as m\u00e1quinas da Construal t\u00eam garantia de 12 meses, com possibilidade de extens\u00e3o mediante contrato adicional.Sim, a Construal desenvolve solu\u00e7\u00f5es personalizadas para atender \u00e0s necessidades espec\u00edficas de cada cliente.A Construal exporta para v\u00e1rios mercados, incluindo EUA, Angola, Espanha, Fran\u00e7a e Rep\u00fablica Checa, entre outros.Sim.A Construal oferece suporte t\u00e9cnico r\u00e1pido e eficiente. 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